Inicio > Contact
We're here to help you
Tell us what you're looking for, and we'll find the perfect place for you to stay in Valencia.
Your stay begins here
We're here to answer any questions you may have and help you enjoy Valencia with complete peace of mind
Quick response
We'll get back to you as soon as possible
Personalized service
We'll help you find the perfect place to stay
Secure booking
Your security and privacy are our top priority
We're here for you
Before, during, and after your stay
Contact us
Our data
Address
Avenida Gran Vía Germanias, 25, 46008 Valencia
Hours of Operation
Monday through Sunday, 9 a.m. to 9 p.m.
Where we are
10% OFF
Questions and Answers
Everything you need to know before, during, and after your reservation
Is it necessary to complete the online registration before check-in?
Yes. All guests must fill out their information via the link provided, upload or scan their ID or passport, and sign the contract before receiving their access codes.
Can people who aren't registered for the reservation attend?
No. Only guests who have registered in advance may enter. Exceeding the maximum capacity is not permitted.
What are the basic rules for accommodations?
Parties, pets, and smoking are not allowed. Please be quiet after 10:00 p.m.
When will I receive the access codes for the accommodation?
They will be activated automatically once the accommodation becomes available or at check-in.
What should I do before checking out?
Leave the apartment in the same condition as when you arrived, turn off the lights and air conditioning, and take out the trash.